@import url('https://fonts.googleapis.com/css2?family=Inter:wght@300;400;500;600;700;800;900&display=swap');
*,*::before,*::after{margin:0;padding:0;box-sizing:border-box}
:root{--bg-0:#050505;--bg-1:#0a0a0a;--bg-2:#111;--bg-3:#1a1a1a;--bg-4:#222;--bg-5:#2a2a2a;--bg-input:#161616;--red:#e63946;--red-dark:#b82d38;--red-light:#ff6b6b;--red-glow:rgba(230,57,70,0.25);--red-subtle:rgba(230,57,70,0.08);--text-1:#f5f5f5;--text-2:#b0b0b0;--text-3:#666;--text-4:#444;--border-1:#1e1e1e;--border-2:#2a2a2a;--border-3:#333;--success:#22c55e;--warning:#f59e0b;--danger:#ef4444;--info:#3b82f6;--radius-sm:8px;--radius-md:12px;--radius-lg:16px;--radius-xl:20px;--transition:0.2s ease}
html{scroll-behavior:smooth}
body{font-family:'Inter',-apple-system,sans-serif;background:var(--bg-0);color:var(--text-1);min-height:100vh;line-height:1.5;-webkit-font-smoothing:antialiased}
a{color:var(--red);text-decoration:none}a:hover{color:var(--red-light)}
::-webkit-scrollbar{width:8px}::-webkit-scrollbar-track{background:var(--bg-1)}::-webkit-scrollbar-thumb{background:var(--bg-5);border-radius:4px}::-webkit-scrollbar-thumb:hover{background:var(--red)}
.header{background:linear-gradient(180deg,var(--bg-2),var(--bg-1));border-bottom:1px solid var(--red);position:sticky;top:0;z-index:100;box-shadow:0 2px 30px var(--red-glow)}
.header-inner{max-width:1200px;margin:0 auto;padding:0 24px}
.header-top{display:flex;align-items:center;justify-content:space-between;padding:16px 0;gap:20px}
.logo{display:flex;align-items:center;gap:14px;cursor:pointer}
.logo-icon{width:48px;height:48px;background:linear-gradient(135deg,var(--red),var(--red-dark));border-radius:var(--radius-md);display:flex;align-items:center;justify-content:center;font-size:20px;font-weight:900;color:#fff;box-shadow:0 0 30px var(--red-glow)}
.logo-text-block{display:flex;flex-direction:column}
.logo-title{font-size:22px;font-weight:900;background:linear-gradient(135deg,#fff,#ccc);-webkit-background-clip:text;-webkit-text-fill-color:transparent}
.logo-subtitle{font-size:11px;color:var(--red);font-weight:700;letter-spacing:3px;text-transform:uppercase}
.header-right{display:flex;align-items:center;gap:14px}
.lang-toggle{padding:6px 12px;background:var(--bg-3);border:1px solid var(--border-2);border-radius:var(--radius-sm);color:var(--text-2);font-family:inherit;font-size:12px;font-weight:600;cursor:pointer}
.lang-toggle:hover{border-color:var(--red);color:var(--text-1)}
.user-badge{display:flex;align-items:center;gap:10px;padding:6px 14px 6px 6px;background:var(--bg-3);border:1px solid var(--border-2);border-radius:var(--radius-lg)}
.user-avatar{width:32px;height:32px;border-radius:50%;background:linear-gradient(135deg,var(--red),var(--red-dark));display:flex;align-items:center;justify-content:center;font-weight:800;font-size:13px;color:#fff}
.user-badge-info{display:flex;flex-direction:column}.user-badge-name{font-size:13px;font-weight:700}.user-badge-role{font-size:10px;color:var(--red);font-weight:600;text-transform:uppercase}
.nav-wrapper{position:relative;overflow:hidden}.nav-wrapper::after{content:'';position:absolute;right:0;top:0;bottom:0;width:50px;background:linear-gradient(90deg,transparent,var(--bg-1));pointer-events:none;z-index:2}
.nav{display:flex;gap:2px;overflow-x:auto;overflow-y:hidden;scrollbar-width:none;-webkit-overflow-scrolling:touch;scroll-behavior:smooth;cursor:grab}.nav::-webkit-scrollbar{display:none}
.nav-item{padding:12px 16px;font-size:13px;font-weight:600;color:var(--text-3);cursor:pointer;border:none;background:none;border-bottom:3px solid transparent;transition:all var(--transition);white-space:nowrap;font-family:inherit;display:flex;align-items:center;gap:8px;user-select:none}
.nav-item:hover{color:var(--text-1);background:var(--red-subtle)}.nav-item.active{color:var(--red);border-bottom-color:var(--red);background:var(--red-subtle)}
.btn{padding:10px 20px;border:none;border-radius:var(--radius-sm);font-family:inherit;font-weight:600;font-size:13px;cursor:pointer;transition:all var(--transition);display:inline-flex;align-items:center;gap:8px;white-space:nowrap}.btn:active{transform:scale(0.97)}
.btn-primary{background:linear-gradient(135deg,var(--red),var(--red-dark));color:#fff;box-shadow:0 2px 12px var(--red-glow)}.btn-primary:hover{box-shadow:0 4px 20px var(--red-glow);transform:translateY(-1px)}
.btn-secondary{background:var(--bg-3);color:var(--text-1);border:1px solid var(--border-2)}.btn-secondary:hover{border-color:var(--red);background:var(--bg-4)}
.btn-ghost{background:none;color:var(--text-2);border:1px solid var(--border-2)}.btn-ghost:hover{border-color:var(--red);color:var(--red)}
.btn-sm{padding:6px 14px;font-size:12px}
.btn-success{background:var(--success);color:#fff}.btn-warning{background:var(--warning);color:#fff}.btn-danger{background:var(--danger);color:#fff}.btn-info{background:var(--info);color:#fff}
.main{max-width:1200px;margin:0 auto;padding:32px 24px;min-height:calc(100vh - 140px)}
.card{background:var(--bg-3);border:1px solid var(--border-1);border-radius:var(--radius-lg);overflow:hidden}.card:hover{border-color:var(--border-3)}
.card-header{padding:24px 28px;border-bottom:1px solid var(--border-1);background:linear-gradient(135deg,var(--red-subtle),transparent)}
.card-header h2{font-size:20px;font-weight:800;display:flex;align-items:center;gap:10px}.card-header p{color:var(--text-2);font-size:14px;margin-top:4px}
.card-body{padding:24px 28px}
.rule{padding:18px 0;border-bottom:1px solid var(--border-1);display:flex;gap:16px;align-items:flex-start}.rule:last-child{border-bottom:none}
.rule-num{width:38px;height:38px;min-width:38px;background:linear-gradient(135deg,var(--red),var(--red-dark));border-radius:var(--radius-sm);display:flex;align-items:center;justify-content:center;font-weight:900;font-size:14px;color:#fff}
.rule-content h4{font-size:15px;font-weight:700;margin-bottom:4px}.rule-content p{color:var(--text-2);font-size:13px;line-height:1.6}
.rule-punishment{margin-top:6px;padding:4px 10px;background:rgba(239,68,68,0.1);border:1px solid rgba(239,68,68,0.2);border-radius:var(--radius-sm);font-size:12px;color:var(--danger);display:inline-flex;align-items:center;gap:4px;font-weight:600}
.rules-section-title{font-size:17px;font-weight:800;padding:20px 0 10px;border-top:2px solid var(--border-1);margin-top:10px;display:flex;align-items:center;gap:8px}
.section-top{display:flex;justify-content:space-between;align-items:center;margin-bottom:24px;flex-wrap:wrap;gap:12px}.section-top h2{font-size:22px;font-weight:800;display:flex;align-items:center;gap:8px}
.filters{display:flex;gap:8px;flex-wrap:wrap}
.filter-btn{padding:6px 14px;border:1px solid var(--border-2);border-radius:var(--radius-sm);background:var(--bg-3);color:var(--text-2);font-family:inherit;font-size:12px;font-weight:600;cursor:pointer}.filter-btn:hover{border-color:var(--red);color:var(--text-1)}.filter-btn.active{background:var(--red);border-color:var(--red);color:#fff}
.ticket-list{display:flex;flex-direction:column;gap:10px}
.ticket-card{background:var(--bg-3);border:1px solid var(--border-1);border-radius:var(--radius-md);padding:20px 24px;cursor:pointer;transition:all var(--transition)}.ticket-card:hover{border-color:var(--red);box-shadow:0 0 30px var(--red-glow);transform:translateY(-2px)}
.ticket-card-top{display:flex;justify-content:space-between;align-items:flex-start;gap:12px;margin-bottom:10px}
.ticket-card-id{font-size:11px;color:var(--text-4);font-weight:700;font-family:monospace}.ticket-card-title{font-size:16px;font-weight:700;margin-top:2px}
.ticket-card-meta{display:flex;gap:16px;font-size:12px;color:var(--text-3);flex-wrap:wrap}.ticket-card-meta span{display:flex;align-items:center;gap:4px}
.badge{padding:4px 12px;border-radius:20px;font-size:11px;font-weight:700;text-transform:uppercase;letter-spacing:0.3px;white-space:nowrap;display:inline-flex;align-items:center;gap:4px}
.badge-open{background:rgba(59,130,246,0.12);color:var(--info);border:1px solid rgba(59,130,246,0.25)}.badge-review{background:rgba(245,158,11,0.12);color:var(--warning);border:1px solid rgba(245,158,11,0.25)}.badge-closed{background:rgba(34,197,94,0.12);color:var(--success);border:1px solid rgba(34,197,94,0.25)}.badge-rejected{background:rgba(239,68,68,0.12);color:var(--danger);border:1px solid rgba(239,68,68,0.25)}
.badge-role{padding:2px 8px;border-radius:6px;font-size:10px;font-weight:800;text-transform:uppercase;display:inline-flex;align-items:center;gap:3px}
.badge-role-owner{background:var(--red);color:#fff}.badge-role-user{background:var(--bg-5);color:var(--text-2)}
.detail-header{background:var(--bg-3);border:1px solid var(--border-1);border-radius:var(--radius-lg);padding:28px 32px;margin-bottom:20px}.detail-header h1{font-size:22px;font-weight:800;margin-bottom:12px}
.detail-meta{display:flex;gap:20px;flex-wrap:wrap;font-size:13px;color:var(--text-2)}.detail-meta span{display:flex;align-items:center;gap:6px}
.detail-body{background:var(--bg-3);border:1px solid var(--border-1);border-radius:var(--radius-lg);padding:24px 28px;margin-bottom:20px}.detail-body p{color:var(--text-2);line-height:1.8;font-size:14px;white-space:pre-wrap}
.detail-evidence{margin-top:16px;padding:12px 16px;background:var(--bg-4);border-radius:var(--radius-sm);border-left:3px solid var(--red)}.detail-evidence a{word-break:break-all}
.responses-title{font-size:16px;font-weight:700;margin-bottom:16px;display:flex;align-items:center;gap:8px}
.response{background:var(--bg-3);border:1px solid var(--border-1);border-radius:var(--radius-md);padding:20px 24px;margin-bottom:12px}
.response.admin{border-left:3px solid var(--red);background:linear-gradient(90deg,var(--red-subtle),var(--bg-3))}
.response-head{display:flex;justify-content:space-between;align-items:center;margin-bottom:10px;flex-wrap:wrap;gap:8px}
.response-author{display:flex;align-items:center;gap:8px}.response-author-name{font-weight:700;font-size:14px}.response-time{font-size:12px;color:var(--text-4)}.response-body{color:var(--text-2);font-size:14px;line-height:1.7;white-space:pre-wrap}
.response-status-change{margin-top:10px;padding:6px 12px;background:var(--bg-4);border-radius:var(--radius-sm);font-size:12px;color:var(--text-2);display:inline-flex;align-items:center;gap:4px}
.reply-box{background:var(--bg-3);border:1px solid var(--border-1);border-radius:var(--radius-lg);padding:24px 28px;margin-top:20px}.reply-box h3{font-size:15px;font-weight:700;margin-bottom:14px;display:flex;align-items:center;gap:8px}
.stats-grid{display:grid;grid-template-columns:repeat(auto-fit,minmax(180px,1fr));gap:14px;margin-bottom:28px}
.stat-card{background:var(--bg-3);border:1px solid var(--border-1);border-radius:var(--radius-md);padding:20px;text-align:center}.stat-card:hover{border-color:var(--border-3)}
.stat-val{font-size:36px;font-weight:900;background:linear-gradient(135deg,var(--red),var(--red-light));-webkit-background-clip:text;-webkit-text-fill-color:transparent}.stat-label{font-size:12px;color:var(--text-3);font-weight:600;margin-top:4px}
.admin-row{background:var(--bg-3);border:1px solid var(--border-1);border-radius:var(--radius-md);padding:16px 20px;margin-bottom:8px;display:flex;justify-content:space-between;align-items:center;flex-wrap:wrap;gap:12px}.admin-row:hover{border-color:var(--border-3)}
.admin-row-info{flex:1;min-width:200px}.admin-row-info h4{font-size:14px;font-weight:700;margin-bottom:2px;display:flex;align-items:center;gap:6px}.admin-row-info p{font-size:12px;color:var(--text-3)}.admin-row-actions{display:flex;gap:6px;flex-wrap:wrap}
.modal-backdrop{display:none;position:fixed;inset:0;background:rgba(0,0,0,0.85);z-index:1000;align-items:center;justify-content:center;padding:20px;backdrop-filter:blur(4px)}.modal-backdrop.open{display:flex}
.modal{background:var(--bg-2);border:1px solid var(--border-2);border-radius:var(--radius-xl);width:100%;max-width:560px;max-height:85vh;overflow-y:auto;box-shadow:0 8px 40px rgba(0,0,0,0.5),0 0 30px var(--red-glow);animation:modalIn .25s ease}
@keyframes modalIn{from{opacity:0;transform:scale(.95) translateY(10px)}to{opacity:1;transform:scale(1) translateY(0)}}
.modal-head{padding:22px 28px;border-bottom:1px solid var(--border-1);display:flex;justify-content:space-between;align-items:center}.modal-head h3{font-size:18px;font-weight:800}
.modal-x{width:34px;height:34px;border-radius:var(--radius-sm);background:var(--bg-3);border:1px solid var(--border-2);color:var(--text-3);font-size:16px;cursor:pointer;display:flex;align-items:center;justify-content:center}.modal-x:hover{background:var(--red);color:#fff;border-color:var(--red)}
.modal-body{padding:24px 28px}
.field{margin-bottom:18px}.field label{display:block;font-size:13px;font-weight:600;color:var(--text-2);margin-bottom:6px}
.field input,.field textarea,.field select{width:100%;padding:12px 16px;background:var(--bg-input);border:1px solid var(--border-2);border-radius:var(--radius-sm);color:var(--text-1);font-family:inherit;font-size:14px}
.field input:focus,.field textarea:focus,.field select:focus{outline:none;border-color:var(--red);box-shadow:0 0 0 3px var(--red-glow)}
.field textarea{min-height:110px;resize:vertical}.field select option{background:var(--bg-2)}
.tab-bar{display:flex;background:var(--bg-input);border-radius:var(--radius-sm);padding:3px;margin-bottom:20px}
.tab-bar-item{flex:1;padding:10px;text-align:center;font-weight:600;font-size:13px;border-radius:6px;cursor:pointer;border:none;background:none;color:var(--text-3);font-family:inherit}.tab-bar-item.active{background:var(--red);color:#fff}
.empty{text-align:center;padding:60px 20px}.empty h3{font-size:18px;font-weight:700;margin-bottom:6px}.empty p{color:var(--text-3);font-size:14px;max-width:380px;margin:0 auto}
.toast-container{position:fixed;bottom:24px;right:24px;z-index:2000;display:flex;flex-direction:column;gap:8px}
.toast{padding:14px 22px;border-radius:var(--radius-md);font-weight:600;font-size:14px;color:#fff;box-shadow:0 8px 40px rgba(0,0,0,0.5);transform:translateX(120%);opacity:0;transition:all .35s cubic-bezier(.2,.8,.2,1);max-width:380px}
.toast.show{transform:translateX(0);opacity:1}.toast.hide{transform:translateX(120%);opacity:0}
.toast-success{background:var(--success)}.toast-error{background:var(--danger)}.toast-info{background:var(--info)}.toast-warning{background:var(--warning)}
.back-link{display:inline-flex;align-items:center;gap:6px;color:var(--red);font-weight:600;font-size:14px;cursor:pointer;margin-bottom:20px;background:none;border:none;font-family:inherit;padding:0}.back-link:hover{color:var(--red-light)}
.spinner{display:inline-block;width:24px;height:24px;border:3px solid var(--border-2);border-top-color:var(--red);border-radius:50%;animation:spin .8s linear infinite}
@keyframes spin{to{transform:rotate(360deg)}}.loading-center{display:flex;justify-content:center;padding:60px 0}
.icon{display:inline-flex;align-items:center;justify-content:center;vertical-align:middle;flex-shrink:0}.icon svg{display:block}
.profile-link{cursor:pointer!important;text-decoration:underline;text-decoration-style:dotted;text-underline-offset:2px}
.profile-link:hover{text-decoration-style:solid}
@media(max-width:768px){.header-inner{padding:0 16px}.header-top{padding:12px 0}.logo-title{font-size:18px}.nav-item{padding:10px 12px;font-size:11px;gap:5px}.main{padding:20px 16px}.card-header,.card-body{padding:18px 20px}.section-top{flex-direction:column;align-items:stretch}.stats-grid{grid-template-columns:1fr 1fr;gap:10px}.stat-val{font-size:28px}.modal{margin:10px}}
@media(max-width:480px){.stats-grid{grid-template-columns:1fr}.detail-meta{flex-direction:column;gap:6px}.admin-row{flex-direction:column;align-items:stretch}}

@keyframes pulse{0%,100%{opacity:1}50%{opacity:0.4}}